![]() It has taken you four years to add the capability of adding a missing transaction during reconciling. Maybe y’all could have sent a reminder to grandma here, who is not fluent in technology, to change to 2022 on my phone? Fortunately, my husband found the issue, which was that I still had moneyspire 2021 on my phone, and 2022 on my laptop. I sent a message today, because I was having trouble with syncing my devices. ![]() If you send them a message needing help, you might hear from them in a week. However, the app still makes me cry on a somewhat regular basis.Ĭustomer service is still slow or nonexistent. I am changing from one star to three star, only because I have gotten used to the interface. You're on your own with a $30 brick that took you hours of data entry. The company hides pretty well from inquiries. Otherwise, the features look good on the Mac, though the iOS app has no reports. The data on your iOS devices also vanishes. ![]() But most of the time, syncing from the Mac fails, and you are stuck. If you logged into that Cloud, you can't quit or save until it syncs. Original: The keystone to syncing is Moneyspire's own Cloud. On balance, I correct my review from one star to four. I only wish the reports were visibke on the iOS version. In addition, the more I work with the app, the more I admire its budgeting and reports: thorough and clear, preferable to others I've bought. Later the hangs became infrequent or (I hope) stopped. Also, Support email (which I later found) responded in a few hours. It it in fact possible to find an escape from the sync hang via the Support page. I owe Moneyspire an update to my initial, harsh review.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |